We’re excited to welcome Babylon Business Campus as the newest property to join the Proprli platform, and our very first on the U.S. East Coast. Developed and managed by Heffernan & Partners, this commercial campus has selected Proprli’s ticketing platform to streamline day-to-day operations and further improve the service experience for its tenants.
This step marks another milestone in Proprli’s international expansion and strengthens our mission to modernize technical real estate operations and service delivery across an expanding footprint in the United States.
A smarter way to manage tenant requests
Babylon Business Campus consists of 20 single-story multipurpose buildings and a three-story office tower, designed to offer flexibility for R&D facilities, high-tech manufacturing, distribution, and corporate offices.
To better meet the evolving needs of their tenants, Heffernan & Partners chose Proprli to centralize and digitize all service requests. With our platform, they can now track, prioritize, and resolve tickets more quickly and consistently, ensuring every tenant receives faster responses, quicker resolutions, and an overall stronger service experience.
“At Babylon Business Campus, tenant experience is everything,” said Paul Esser, Partner & Operations Manager at Heffernan & Partners. “Proprli’s intuitive platform allows us to stay on top of all service requests and ensure nothing falls through the cracks. It’s exactly the kind of technology we need to take our service operations to the next level.”
Growing our footprint in the U.S.
The onboarding of Babylon Business Campus represents a meaningful step in Proprli’s international growth.
“It’s exciting to see tenants in the U.S. benefiting from our platform every day,” said Boudewijn Groot, Co-Founder & CEO at Proprli. “We’re proud to help Heffernan & Partners provide faster service, tighter follow-up, and a closer connection with their tenants. It’s a great example of how modern property management should work.”
