Proprli, the collaboration platform for Technical Real Estate Management, has announced the launch of its new ticketing app, specifically designed to meet the dynamic needs of property managers. This ticketing app is set to streamline the way property managers handle, view, and resolve tickets, facilitating operational efficiency and management capabilities on the go.
From ticketing platform to app launch
In January of this year, Proprli launched its ticketing platform, marking a significant advancement in technical real estate management technology. The latest development, the launch of the ticketing app for property managers, represents the next phase in Proprli’s commitment to enhancing collaboration and operational efficiency within property management.
David Noguerol, Co-Founder & CTO of Proprli, emphasizes the app’s utility in improving on-site property management. "Property managers are often on the move, dealing with issues across multiple properties. Our app allows them to manage and resolve tickets directly from their mobile device, ensuring immediate action and communication. This level of direct engagement and management is not only a convenience but a necessity in today's fast-paced real estate environment." Noguerol explains.
Key Features of the ticketing app
- Ticket overview: Access to all open tickets with easy filtering options by building, phase, priority, and ticket owner.
- Efficient ticket creation: Enables quick generation of new tickets directly from the main screen.
- Detailed ticket management: View and modify ticket details, engage in conversations with tenants, suppliers, or internal teams, and take necessary notes on the go.
- iOS & Android: The app is available for download via the Google Play Store or the Apple App Store.
Efficiency for property managers, Simplicity for tenants
The decision to focus the app’s functionality solely on property managers stems from a desire to streamline the ticketing process without overburdening tenants with additional applications. Tenants can easily report issues via a unique URL for each building, maintaining simplicity and efficiency in communication.
Next step in innovating technical real estate management
Proprli stands at the forefront of automating and improving collaboration in technical real estate management. The launch of this ticketing app is a testament to Proprli’s ongoing dedication to empowering collaboration and providing modern, user-friendly solutions to real estate professionals all over the world.
