Offices
Asset type
650,000+
Sqm
65+
Assets
NSI N.V. is a Dutch listed commercial property investor. We enable our customers to achieve maximum productivity and growth, providing best-in-class flexible space solutions and services in modern, healthy, sustainable buildings in prime locations. The portfolio consists of 63 properties with a value of over 1.3 billion euros.
CHALLENGES & ROADBLOCKS
Why NSI wanted a transformation of its approach to technical asset management
Projects Overview
NSI’s internal team, external property managers and management used to have a limited view of the actual status of maintenance and capex projects. Updates and reports were shared in Excel files by the external property managers. These Excel files were not always up to date, often came in different formats and the manual work required was prone to human error. It also required a lot of time to prepare for every quarter.
10-Year Maintenance Plans
Prior to using Proprli, NSI and their property managers used Excel to create and manage their 10-year maintenance plans. This way of working was inefficient and error-sensitive, especially when managing a large portfolio.
Additionally, NSI realised they were missing out on a great opportunity to utilise the vast amount of data stored in all these maintenance plans over the years. That is where Proprli comes in.
Certificate Management
Technical certificates, maintenance reports and other property-related documents were stored by the property manager, on their hard drive. As the owner of the assets, NSI had limited insight into which certificates were present and which were missing or outdated.
Gathering all this information, once required, was very time-consuming.
SOLUTION
Transforming the technical asset management process at NSI
Live Projects Overview
NSI has live insight into the status of every maintenance and Capex project in their portfolio.
With Proprli, NSI manages their projects in one centralised system. This gives everyone, including technical asset managers, and local property managers, immediate insight into where projects stand across the portfolio, and where they need to take action.
Digital 10-Year Maintenance Plans
NSI has one centralised system to create and manage all their 10-year Maintenance Plans, making their organisation much more efficient.
With all data at their fingertips, NSI is able to easily find information, leave remarks, approve Maintenance Plans and keep track of performance across their entire portfolio.
Centralised Certificate Management
NSI has insight and control over their assets’ certificates.
Using Proprli, they gained an automated system that tells them exactly which certificates are needed, which documents are still missing and what is legally required.
In addition, the automated reminders sent to the relevant supplier guarantees that no certificate will become outdated.
Results
100%
CONTROL
-64%
IN APPROVAL TIME
500+
REPORTS GENERATED